What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error 500 Internal Server

    Asked by aimsalinta on January 16, 2017 at 11:56 PM

    this is geting really painful.



    Can you please advice why are we getting this issue and how do we get this fixed.

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on January 17, 2017 at 12:04 AM

    The problem has been fixed according to our admins. Sorry again for all the inconveniences.

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    Answered by locky on January 17, 2017 at 01:48 AM

    We have the same issue on a form we're using. Seems like it is working on desktop computers but not mobile devices (phones and ipads). 
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    JotForm Support

    Answered by Chriistian on January 17, 2017 at 03:57 AM


    I moved your concern to a separate thread, please follow this link: https://www.jotform.com/answers/1036506.