What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autosuspended account: Why are all my forms disabled?

    Asked by mailrec on January 18, 2017 at 11:17 AM

    Why are all my forms disabled?

    Best regards.

    Bernd Mutschler


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    Answered by Boris on January 18, 2017 at 12:30 PM

    Your account got suspended because of form 51962128204956, which was used for collecting login credentials:

    Collecting login credentials is considered a phishing activity, and is strictly forbidden by our terms of use:


    In order to reactivate your account, I have deleted your form that was violating the terms. Please make sure to read and abide by the terms linked above, in order to avoid further account suspensions. Thank you.

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    Answered by Olan  on March 18, 2017 at 05:14 PM

    I was not aware of contrary terms. Please lift suspension
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    JotForm Support

    Answered by Chriistian on March 19, 2017 at 04:55 AM

    Hi Olan,

    I have moved your concern to a different thread to give way to the owner of this thread. We will attend to your concern shortly at https://www.jotform.com/answers/1095541.