What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I add another sub user?

    Asked by bbartasius on January 18, 2017 at 04:23 PM

    How do I go about adding another sub-user?

    We don't have the master account holders username or password, is it still possible to add another user?

     

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    JotForm Support

    Answered by Mike_G on January 18, 2017 at 06:17 PM

    Unfortunately, if you want to add a sub-user to the master account, the invitation should come from the master account. So the invited account will be added to the master account as its sub-user.