What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am looking at setting up a form with fill in blocks but would like to be able to give direction on how to utilize the phone.

    Asked by kenwvs on January 18, 2017 at 08:29 PM
    I am looking at setting up a form with fill in blocks but would like to be able to give direction on how to utilize the phone.  Is this possible.
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    JotForm Support

    Answered by Mike_G on January 18, 2017 at 08:38 PM

    To my understanding, you are planning to use your form to give instructions to your respondents on how they can utilize their phones, is that correct?

    Having said that, you would like to direct them to the correct result/information base on the answers they have provided in other fields prior.

    If that is the case, I would suggest you check the information found in this guide: How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    And if you have any further questions, please let us know.

    If, in any case, I have misunderstood your concern, please do get back to us with more details explaining what you're really trying to achieve and we will be glad to help you further.

    Thank you.

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    Answered by kenwvs on January 18, 2017 at 10:45 PM
    I want to give them instructions. As an example I would like to tell them how to get the imei number off of their phone. I am looking to be able to put in a text area / box to put this info in.

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    JotForm Support

    Answered by Mike_G on January 18, 2017 at 10:59 PM

    If you want to include a block of text in your form to include instructions, you can use Text. You can find it under Basic Fields of your form's builder page.

    Hope this helps. If you have other questions or concerns, please do get back to us.