I just upgraded to bronze and it ended up for a yearly subscription but I meant to do it monthly can you help

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    SeaJack
    Asked on January 19, 2017 at 05:50 PM

    I just updated our free subscription to Bronze and somehow didn't click the monthly payment button and ended up signing up for a year. I believe that the transaction number is #2983-4205.

     

    Also as we are a 501(c)3 non profit I haven't been able to access your form for certifying our non profit status. My user name is SeaJack but if you wish to use e-mail I can be reached at webmaster@AMSOV.org or phone 508-655-1471 EDT.

     

    Thanks in advance.

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    Jeanette
    Answered on January 19, 2017 at 07:49 PM

    I have just refunded the payment.

    On regards to the nonprofit subscription. Did you follow this link to apply?

    https://www.jotform.com/nonprofit/pricing/