What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to go back to the free plan

    Asked by mycall on January 20, 2017 at 07:12 AM
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    JotForm Support

    Answered by amy on January 20, 2017 at 07:40 AM


    As per your request, I downgraded your account from the Bronze monthly to the Free plan. Also, I added you to the PayPal refund queue as your subscription is in 30 day money back guarantee.

    If you need further assistance, please let us know.

    Thank you.

    Kindest Regards.