jotform MWI2017 EOM/EOQ not uploading

  • Richard Dubois
    Asked on January 20, 2017 at 11:53 AM
    Jotform Thread 1041060 Screenshot
    Page URL: https://submit.jotformpro.com/submit/70157617626964/
  • David JotForm Support
    Replied on January 20, 2017 at 12:19 PM

    Apologies, we had server issues that are now fixed.  Forms should be working properly once again.

    Let us know if you have any further trouble submitting forms and we will be happy to have a look.

  • crsslo
    Replied on January 20, 2017 at 12:35 PM

    There are still issues with the file upload field.

  • David JotForm Support
    Replied on January 20, 2017 at 12:39 PM

    @crsslo I tested with a couple of my own forms and had a couple colleagues test as well, file uploads should be working at this time.  If they still are not, let us know which form you are having trouble with and we will take a look.

  • crsslo
    Replied on January 20, 2017 at 12:44 PM

    All of our forms are having the issue...

    Using the drag and drop file upload, the files upload successfully and after submitting the form the files are not included in the submission information. 

  • crsslo
    Replied on January 20, 2017 at 1:07 PM

    Can you reproduce the issue?

     

    Why is the captcha challenge so oppressive?

  • crsslo
    Replied on January 20, 2017 at 1:32 PM

    here is an example form with the issue

     

    https://form.jotform.com/70195378944973

  • Richard Dubois
    Replied on January 20, 2017 at 1:45 PM
    I think we have resolved the issue. We changed the region as the old one is discontinued. It seems to be working now.
    ...
  • David JotForm Support
    Replied on January 20, 2017 at 2:11 PM

    We were indeed still experiencing issues with file uploads.  This should also now be fixed.  Let us know if it is not and we will take a look as soon as possible.