What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not getting my email applications

    Asked by hopeshaven on January 21, 2017 at 02:13 AM

    Im not getting my email applications ...I have a dog rescue and it is very important I get applications. Please help me stay off the bounce list .

    Page URL:
    www.hopeshavenfriends.org

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    JotForm Support

    Answered by Welvin on January 21, 2017 at 10:36 AM

    Your email address is no longer in our bounce list. 

    You are using Outlook, you have the option to add noreply@jotform.com to your safe sender list. Please do that and make sure to check Jotform emails to your spam folder and mark them as not spam.

    https://support.office.com/en-us/article/Add-recipients-of-my-email-messages-to-the-Safe-Senders-List-be1baea0-beab-4a30-b968-9004332336ce

    https://support.office.com/en-us/article/Add-names-to-the-Junk-Email-Filter-lists-98b3c0f2-81aa-46cc-b198-20b9faa9e831

    Adding noreply@jotform.com to your safe sender list should fix the bounce issues on your email address.

    Let us know if you need further assistance.