What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why my submissions are not showing in submissions tab?

    Asked by trendingtalks on January 21, 2017 at 11:10 AM

    I used the system to use it for an event on facebook, the form is there.
    I got one registration but when I log in there is no data of the form Ii created or the information of registree.


    My event is on thursday please help with this
    Here is the page
    if you click book now it sends you to the jot form

  • Profile Image
    JotForm Support

    Answered by Nik_C on January 21, 2017 at 01:55 PM

    I checked your form and there are no submissions made through it. All logs are showing zero submissions.

    I did a test submission and it appeared:

    So everything is working fine.

    If you have any additional questions please let us know.

    Thank you!

  • Profile Image

    Answered by trendingtalks on January 21, 2017 at 03:45 PM
    The first notification says 1 person did through the event created
    Visit us!
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 21, 2017 at 08:28 PM

    Perhaps you're referring to the incomplete payments? There's one incomplete payment in your form.

    To understand why submissions end up as incomplete, check this article http://www.jotform.com/help/135-How-to-View-Pending-Submissions?