Why my submissions are not showing in submissions tab?

  • Profile Image
    trendingtalks
    Asked on January 21, 2017 at 11:10 AM

    I used the system to use it for an event on facebook, the form is there.
    I got one registration but when I log in there is no data of the form Ii created or the information of registree.

     

    My event is on thursday please help with this
    Here is the page
    https://www.facebook.com/TrendingTalksRGV/
    if you click book now it sends you to the jot form

  • Profile Image
    Nik_C
    Answered on January 21, 2017 at 01:55 PM

    I checked your form and there are no submissions made through it. All logs are showing zero submissions.

    I did a test submission and it appeared:

    So everything is working fine.

    If you have any additional questions please let us know.

    Thank you!

  • Profile Image
    trendingtalks
    Answered on January 21, 2017 at 03:45 PM
    The first notification says 1 person did through the event created
    Visit us!
    www.logosprintshop.com
    ...
  • Profile Image
    EltonCris
    Answered on January 21, 2017 at 08:28 PM

    Perhaps you're referring to the incomplete payments? There's one incomplete payment in your form.

    To understand why submissions end up as incomplete, check this article http://www.jotform.com/help/135-How-to-View-Pending-Submissions?