I am using only 4 forms

  • 5RingsteamAZ
    Asked on January 21, 2017 at 12:05 PM

    I am only using 4 forms.  3 that are enabled and 1 that is disabled.    The app will not allow me to enable the 4th form without upgrading.

     

    Why can't I enable my form without upgrading?

     

     

    Page URL: https://form.jotform.com/53645048631153
  • Kevin Support Team Lead
    Replied on January 21, 2017 at 2:26 PM

    I have checked your account and found you have some forms active in the "Archive" folder, what you would need to do is to disable these forms and then you will be able to enable the needed form. 

    I am using only 4 forms Image 1 Screenshot 20

    You will need to do the same, disable the needed forms if you want to create or enable a new one. 

    If you have any question, let us know.