I am using only 4 forms

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    Asked on January 21, 2017 at 12:05 PM

    I am only using 4 forms.  3 that are enabled and 1 that is disabled.    The app will not allow me to enable the 4th form without upgrading.


    Why can't I enable my form without upgrading?



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    Answered on January 21, 2017 at 02:26 PM

    I have checked your account and found you have some forms active in the "Archive" folder, what you would need to do is to disable these forms and then you will be able to enable the needed form. 

    You will need to do the same, disable the needed forms if you want to create or enable a new one. 

    If you have any question, let us know.