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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is disabled

    Asked by RainXg1n2 on January 22, 2017 at 06:12 PM

    When I try to preview my form it says that the form is disabled. I am using this form for my GTA V online roleplay crew on the xbox one and I believe that my account should not be suspended. If anyone can provide some insight on this incident that would be kindly welcomed. 


    Thank you in advance.

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    JotForm Support

    Answered by liyam on January 22, 2017 at 09:23 PM

    Hello RainXg1n2,

    I checked your account and found that it was automatically suspended by JotForm's phishing filter. This automated suspension happens when the filter finds fields that can be suspicious for collecting sensitive information. However, I have reviewed your forms but did not find anything suspicious. Thus, I went ahead and reactivated your account. You should be able to use your forms now. 

    If you have questions, please let us know.

    Thanks for your understanding and we apologize for this inconvenience.

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    Answered by RainXg1n2 on January 22, 2017 at 09:46 PM

    Thank you very much for the assistance.