My form is disabled

  • Profile Image
    RainXg1n2
    Asked on January 22, 2017 at 06:12 PM

    When I try to preview my form it says that the form is disabled. I am using this form for my GTA V online roleplay crew on the xbox one and I believe that my account should not be suspended. If anyone can provide some insight on this incident that would be kindly welcomed. 

     

    Thank you in advance.

  • Profile Image
    liyam
    Answered on January 22, 2017 at 09:23 PM

    Hello RainXg1n2,

    I checked your account and found that it was automatically suspended by JotForm's phishing filter. This automated suspension happens when the filter finds fields that can be suspicious for collecting sensitive information. However, I have reviewed your forms but did not find anything suspicious. Thus, I went ahead and reactivated your account. You should be able to use your forms now. 

    If you have questions, please let us know.

    Thanks for your understanding and we apologize for this inconvenience.

  • Profile Image
    RainXg1n2
    Answered on January 22, 2017 at 09:46 PM

    Thank you very much for the assistance.