What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by adminHL on January 23, 2017 at 07:49 AM


    It seems that your translation module is not working correctly on version 4, otherwise it means we didn't understand your new system...

    Would you be able to help us on a new form?



  • Profile Image
    JotForm Support

    Answered by Nik_C on January 23, 2017 at 09:14 AM

    Could you please let us know with which form you're having this problem?

    I checked the last edited form https://form.jotformeu.com/70223665701349 but I couldn't replicate the problem.

    The fields were translating normally.

    We'll wait for your response.

    Thank you!