What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New version is slow

    Asked by ccomeaux on January 23, 2017 at 03:39 PM

    What browser is the new version optimized for?  This thing is painfully SLOW!


    Thank you,


    Chad Comeaux

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    JotForm Support

    Answered by EltonCris on January 23, 2017 at 07:24 PM

    Hello Chad,

    The new version (v4.0) actually works on any updated browsers. It is optimized to work on different browsers and devices. Maybe it was just temporary? Knowing that they are still constantly working and enhancing the new version. Are you still experiencing slowness on your side? 

    So far I have not encountered any slowness on the new version. Perhaps it is also form specific? Can you tell us the form you were experiencing this issue?