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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to add quantity property?

    Asked by JFedGMW on January 23, 2017 at 03:48 PM
    I was attempting to replicate this but I'm not seeing the items in step 3. Please clarify or is this reply outdated?
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    JotForm Support

    Answered by John_Benson on January 23, 2017 at 04:11 PM

    If I understand you correctly, you want to add a Quantity Property in a product. You can do this in the Payment wizard. Here's how:

    Select a product and then click the "edit" icon. In the product wizard, click the "Add Quantity" button at the bottom. Choose "Text Box" and put your preferred label. After that, click the "Save Quantity" button.

    Please check the complete guide here: https://www.jotform.com/help/225-How-to-Add-Options-to-Payment-Forms.

    Hope that helps. If you need further assistance, please contact us again. Thank you.

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    Answered by JFedGMW on January 23, 2017 at 04:24 PM

    I'm trying to create a form with 5 pre-defined donation amounts and one user-defined amount. I found the question that I referred to in my original question above that provided a means to add a user-defined amount when you use the product format, however I'm not seeing the items in step 3.

    So, to return to my original issue: how to I create a donation form with 5 pre-determined dollar amounts and one "other" amount that the user can enter instead of making a donation by selecting one of the predefined amounts? Thanks for your help. If it matters, our payment gateway is through Square.

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    JotForm Support

    Answered by Kiran on January 23, 2017 at 09:49 PM

    Please note that our User interface was changed and the one you were looking on the other thread is the old interface. You may add the quantity option after you add a new product in the payment wizard.

    Please take a look at the following demo form that you may be looking for.

    https://www.jotformpro.com/form/70228547583967?

    You may clone the form to your account to see how it works. Let us know if you need any further assistance. We will be happy to assist.