What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Heading not showing up in emailed form

    Asked by FastlaneAV on January 24, 2017 at 07:04 PM

    My header image & text are not showing up on the form in the email after I hit submit





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    JotForm Support

    Answered by Kevin_G on January 24, 2017 at 11:23 PM

    Do note that heading and free text are not included automatically to the email template, you will need to manually add these elements to your email notification, while editing the email template you will find some options that will help you to format the text and add images as well. 

    If you have any question, let us know.