Form is showing as disabled but it's not.

  • kkanders
    Asked on January 25, 2017 at 5:38 PM

    I just created a form that was working perfectly until I tried adding a theme. Now it is showing as disabled. Please help!

    Jotform Thread 1046753 Screenshot
  • Ian
    Replied on January 25, 2017 at 9:17 PM

    I checked your account and it was auto-suspended. And that happened by our anti-phishing system that detects and disables suspicious forms. I reviewed your forms and it most probably happened because you are collecting passwords in your forms and since our forms are not allowed to be used for  such purposes our system detected them as threat.

    Form is showing as disabled but its not Screenshot 20

     

    I had deleted the password field from the form and  whitelisted your form and re-activated your account so your forms should load now.

    Hope this helps.