How do I repair an integration that has stopped working?

  • jrh823
    Asked on January 25, 2017 at 5:53 PM

    I am trying to test a form that is integrated to a Google Sheet. In previous years this integration has functioned properly and the submitted information has automatically appeared in the Google Sheet. However, now when I enter a test submission, it is listed under "View Submissions" when I am logged into the JotForm website, but the data does not appear in the corresponding Google Sheet. Could you please help me figure out how to fix this integration?

  • David JotForm Support Manager
    Replied on January 25, 2017 at 9:22 PM

    Simply remove the integration, and integrate back again: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet 

    Let us know if you need more help.