What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I give a sub-user permissions to a form, she does not see it

    Asked by wteclogistics on January 25, 2017 at 06:09 PM
    Also our user lbello@aed.us.com. When I give her permissions to this form, she does not see it. Please advise.
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    JotForm Support

    Answered by david on January 25, 2017 at 06:13 PM

    I checked our logs and did not see a user associated with the email address "lbello@aed.us.com".  Try removing them as a sub-user then adding them again.  That will trigger the invitation email again.  Once they sign up through the email they should be able to see the shared forms.