What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I successfully add file to my autoresponder email?

    Asked by srnc on January 25, 2017 at 09:08 PM

    I followed the steps in the user guide, however, when I send the test email, the attachment is not included. Also when I try to change the email address from jotform as the sender to my email, the field does not allow me to change it.

    Thanks in advance for your help

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    JotForm Support

    Answered by Chriistian on January 25, 2017 at 10:31 PM

    Please note that the test email feature is simply for testing the layout of the email. You will need to make an actual submission to the form to properly test and see the file that you attached to the autoresponder.

    With regards to the email, it look like you have successfully changed it as the sender email is now drr*****************lip.com@gmail.com  

    If you need further assistance, please let us know.
    Regards.