What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens once I reach my 500 submissions?

    Asked by ywamsf on January 26, 2017 at 12:30 AM
    What happens once I reach my 500 submissions. Does jotform stop taking submissions? From the article above it only mentions the change in policy about forms. Can you clarify. 
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    JotForm Support

    Answered by Kiran on January 26, 2017 at 12:36 AM

    I see that your account is already having 490 submissions with Free subscription plan. Once the account has received 500 free submissions, the oldest submissions received in your account will be deleted as you receive more submissions. If you want to store all the submissions in your account, you may consider upgrading your account to a paid plan. 

    Hope this information helps!