What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot See All Submissions

    Asked by myxplor2 on January 26, 2017 at 10:23 PM

    Hi Team,


    My dashboard says I have 6 submissions but when I view submissions I only see 5. Is there a bug in the system?



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    JotForm Support

    Answered by Charlie on January 27, 2017 at 01:49 AM

    Apologies for the inconvenience, it seems to be a miscalculation with the counter. I refreshed the counting system on your account, you should be able to see the correct number of submissions now. 

    Let us know if that helps. 

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    Answered by myxplor2 on January 29, 2017 at 06:18 PM

    Yeap this is fixed. Thanks!