What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to use PayPal sandbox

    Asked by fltconference on January 27, 2017 at 09:02 AM

    the submit button takes me to PayPal but I cannot get past the login screen.

    Page URL:

  • Profile Image

    Answered by Boris on January 27, 2017 at 10:44 AM

    When you are using the PayPal payment field in Sandbox Mode, it does not make any actual payment - it redirect you to a sandbox environment on PayPal, so that you can simply test out whether your form is otherwise working as expected.

    The following guide describes ways for testing out a PayPal payment form:


    Please let us know whether there is anything else we can do to help. Thank you.