What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I received an Email saying I've exceeded my form views of 1000.

    Asked by Jeremy on January 28, 2017 at 03:56 AM

    I am just now uploading my site so I'm not sure how that happened. 

    I like your service and wouldn't mind paying for it if I had legitimately crossed over 1000 form views, but it's almost 4AM and I haven't even promoted it or officially launched the site so not sure how this would even occur.

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    JotForm Support

    Answered by ashwin_d on January 28, 2017 at 07:23 AM

    Hello Jeremy,

    I'm sorry for the trouble caused to you. You created your account just today and your form has received over 4746 form views. 

    I am not sure what has caused this issue. I have gone ahead and reset your account form views counter. Your account is currently in good shape currently and you should not have any trouble.

    Do get back to us if this issue happens again and we will report it to our backend team.

    Thank you!