I received an Email saying I've exceeded my form views of 1000.

  • Jeremy
    Asked on January 28, 2017 at 3:56 AM

    I am just now uploading my site so I'm not sure how that happened. 

    I like your service and wouldn't mind paying for it if I had legitimately crossed over 1000 form views, but it's almost 4AM and I haven't even promoted it or officially launched the site so not sure how this would even occur.

  • Ashwin JotForm Support
    Replied on January 28, 2017 at 7:23 AM

    Hello Jeremy,

    I'm sorry for the trouble caused to you. You created your account just today and your form has received over 4746 form views. 

    I am not sure what has caused this issue. I have gone ahead and reset your account form views counter. Your account is currently in good shape currently and you should not have any trouble.

    Do get back to us if this issue happens again and we will report it to our backend team.

    Thank you!