What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended without any notice.

    Asked by Sravan  on January 29, 2017 at 01:34 AM

    Hi, it looks like my account has been auto suspended. Can you please re enable my account. 

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    JotForm Support

    Answered by Chriistian on January 29, 2017 at 01:50 AM

    I checked the account associated to your email address sukhavasi92@gmail.com and the account is indeed automatically suspended because of your form - http://www.jotform.us/form/70280493243150 violates our terms of use. Your form contains username and password field which is against our terms of use.


    I have removed the username and password field in your form and activated your account. You can now use your account and your form is now accessible. Please do avoid adding/collecting sensitive information such as username and password on your form so your account will not be suspended again.


    Do let us know if you need further assistance.