- JotForm SupportJanAnswered on January 30, 2017 at 12:59 PM
We are currently not having any issues with the Create PDF function. I created a simple form and I was able to convert it to fillable PDF form.
I cloned your form and I was able to convert it to a fillable PDF form as well. However, it took me 40 seconds to generate the PDF.
Also, not all fields are in the PDF form. It is because that conditions, form collapse and widgets are not supported in the fillable PDF.
Please check this user guide for more information about the fillable PDF form: https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-With-All-Points.
Please try it again and wait for at least 2-3 minutes for it to finish. You can also try using another browser just to check if you will be able to generate a PDF form or not.
Hope that helps. Thank you.
- CCSS_conferenceAnswered on January 30, 2017 at 03:10 PM
- JotForm SupportJanAnswered on January 30, 2017 at 03:17 PM
Glad I can help. If you need further assistance, let us know. Thank you.