What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been auto suspended?

    Asked by Cameron  on January 30, 2017 at 07:38 PM

    I was editing my form and now I cant log in, its saying "Auto Suspended"

     

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    JotForm Support

    Answered by Kevin_G on January 30, 2017 at 10:25 PM

    I have checked your account and noticed it has been suspended due to the field shown below: 

    This was taken from the form: http://www.jotform.co/form/70171364601851 

    Do note that asking for accounts info goes against our terms, please read about what you can ask on our terms page: http://www.jotform.com/terms/ 

    I have reactivated your account now, please rename this field to avoid being suspended again. 

    If you have any question, let us know.