How can I easily respond to a form submission?

  • Profile Image
    OvertimePhoto
    Asked on January 31, 2017 at 02:02 PM

    Hi,

    I have a disbursement request form and would like to respond with the check number once written. Is there a way to do so in a form? I found the Respond button in submissions - is that the best way?

    Thanks!

    Jim

  • Profile Image
    NeilVicente
    Answered on January 31, 2017 at 02:58 PM

    Hi Jim,

    Sending a response through the submissions page is one way to do that. What we highly recommend though is to reply to the notification email through your own email inbox.

    I checked your form and your notification already has "Reply-To Email" set up correctly. 

    Because of that, clicking reply on whichever email client you're using should automatically populate your customer's email as the recipient of your response, so it should be good to go!

    Hope this answers your question.

    Thanks!