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    Conditional not working as expected

    Asked by pablorva on January 31, 2017 at 03:08 PM


    I want to show a message to the users if the access code that they used is incorrect. But it's not working, could you please help me by telling me what I am doing wrong?

    This is my form and the access code is 1234: https://form.jotformeu.com/70224604648353

    Thank you very much for all your help. 




    Page URL:

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    JotForm Support

    Answered by NeilVicente on January 31, 2017 at 03:49 PM

    Hi Pablo,

    Your condition covers only the fields to show when the access code is VALID.

    There should be a separate condition for when it is INVALID such as in the image below:


    Here's a clone of your form that demonstrates this condition's effectiveness.

    Hope this helps.

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    Answered by pablorva on February 01, 2017 at 06:14 AM

    Thank you very much!!!!