What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Monthly submission limit

    Asked by donkingcookie on January 31, 2017 at 03:57 PM

    There is no way that I had 100 form submissions this month.  Please advise.  It is not accepting more forms and people are trying to submit.  


    Please enable the form again.

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    JotForm Support

    Answered by John_Benson on January 31, 2017 at 04:46 PM

    I checked your account and it is over limit. You reached your monthly submission limit of 100. The monthly limit reset happens every first day of the month. The next reset will be on February 01, 2017. You can check your monthly usage on this link: https://www.jotform.com/myaccount/usage

    I will give you 10 free submissions so you can properly use your forms. You can also complete the task given on this link to get extra submissions limit: https://www.jotform.com/myaccount/getMore

    You can also put a CAPTCHA field to your form to avoid clicking the Submit button twice and get a duplicate submissions: https://www.jotform.com/help/205-How-to-Add-a-CAPTCHA-field

    If you have any questions, please contact us again. Thank you.