Monthly submission limit

  • Profile Image
    donkingcookie
    Asked on January 31, 2017 at 03:57 PM

    There is no way that I had 100 form submissions this month.  Please advise.  It is not accepting more forms and people are trying to submit.  

     

    Please enable the form again.

  • Profile Image
    John_Benson
    Answered on January 31, 2017 at 04:46 PM

    I checked your account and it is over limit. You reached your monthly submission limit of 100. The monthly limit reset happens every first day of the month. The next reset will be on February 01, 2017. You can check your monthly usage on this link: https://www.jotform.com/myaccount/usage

    I will give you 10 free submissions so you can properly use your forms. You can also complete the task given on this link to get extra submissions limit: https://www.jotform.com/myaccount/getMore

    You can also put a CAPTCHA field to your form to avoid clicking the Submit button twice and get a duplicate submissions: https://www.jotform.com/help/205-How-to-Add-a-CAPTCHA-field

    If you have any questions, please contact us again. Thank you.