What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Return emails

    Asked by PlanoBrickHouse on January 31, 2017 at 05:55 PM

    We would like to be able to collect sensitive information and have it go to Egnyte.  All info under ssl except for the email returned to the user.  Can some fields be blocked on the return email?  

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    JotForm Support

    Answered by Kevin_G on January 31, 2017 at 07:45 PM

    JotForms work by default under SSL links so it means that you do not need to enable this on any setting in the form. 

    The auto-responder emails also include all the info by default, but you are able to remove some info and send the needed info only. 

    Now, if you're referring to encyption then the auto-responder email is not available with this feature and only email notifications will be sent. 

    Hope this helps.