What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Counter not reset

    Asked by sachinomg on February 01, 2017 at 12:11 AM

    Today is first day of month.


    But counter not reset.

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    Answered by Ian on February 01, 2017 at 01:53 AM

    The counter gets reset at 00:00 EST time.

    Hope the information helps.

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    Answered by sachinomg on February 01, 2017 at 04:06 AM



    EST timing is over still not reset


    If I am wrong then tell me how many hours remaining to reset. 

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    JotForm Support

    Answered by Rose on February 01, 2017 at 04:25 AM

    We are sorry for the inconvenience. 

    I reset your monthly submissions and form views. As you can see your usage, all are zero know. 

    Thank you in advance for your understanding. 

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    Answered by sachinomg on February 01, 2017 at 04:48 AM

    Thank you.