What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    EU domain: I cannot open my form

    Asked by TOG on February 01, 2017 at 03:11 AM

    The link of our form below seemed to be working perfectly until today but we just noticed that this link no longer functions for our form.

    The explanation we get in the explorer says that it could not form a safe connection with this server: "form.jotformeu.com"

    https://form.jotformeu.com/70122707041341

     

    Your immediate help would be much appreciated.

     

    Kind regards,

     

    Page URL:
    https://form.jotformeu.com/70122707041341

  • Profile Image
    JotForm Support

    Answered by liyam on February 01, 2017 at 03:13 AM

    Hello TOG,

    There seems to be a problem with Turkey-based users and the viewing of jotformeu.com domain. For the meantime, please use this link instead: 

    https://form.jotform.com/70122707041341  

    If you have questions, please let us know.

  • Profile Image

    Answered by TOG on February 01, 2017 at 04:11 AM

    Thank you very much. Somehow we figured it out doing exactly the same thing.

    Hope the problem is solved quickly..

     

  • Profile Image
    JotForm Support

    Answered by liyam on February 01, 2017 at 04:14 AM

    Thanks for your response. The developers are working on the issue at the moment. The issue shall be fixed as soon as possible.

    Warm regards.