What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trouble logging in

    Asked by Liz Glagowski  on February 01, 2017 at 12:39 PM

    I have a user ID (lrc96002) and password, but it's not working. When I put the username or my email (liz.glagowski@gmail.com) into the "forgot password" field, it says it sent a new one, but I haven't gotten any emails in 3 hours. 

    Can you help me login?

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    JotForm Developer

    Answered by evren on February 01, 2017 at 12:43 PM

    Hi there,

    You were in our bounce list. I removed your email from the list. Please re-request your reset password link.


    Thank you for your understanding.

  • Profile Image

    Answered by Liz on February 01, 2017 at 12:54 PM

    Wow that was fast. Thanks so much for your help!