What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is disabled

    Asked by organicblogging on February 02, 2017 at 10:53 AM

    form says enabled on settings, but when i try to go to it, it says it is not found.  Please help.

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    JotForm Support

    Answered by Kiran on February 02, 2017 at 11:43 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.   

    Since your form http://www.jotform.us/form/70324429921151 is having username and password fields, the account is disabled. I have removed the guilty fields from the form and activated your account. You should be now able to view the forms normally.

    Please refrain from adding such fields in your forms to avoid any further suspensions. Thank you!