Box integration authentication fails

  • Djerum
    Asked on February 2, 2017 at 9:19 PM

    Box authentication is failing. I have adminstrator rights. Please help

  • amy
    Replied on February 3, 2017 at 12:50 AM

    Hi,

    Please, first of all, login to your Box.net account and then login to your Jotform account. After you login both of them, please edit your form and try to integrate it again. 

    Box integration authentication fails Image 1 Screenshot 30

    My form and box account has been synchronised after I got a submission. So, I cannot replicate your issue. 

    Box integration authentication fails Image 2 Screenshot 41

    Would you please clear your browser caches and try it again by following my way?

    If your problem persists, please let us know.

    Thank you.

    Kindest Regards.