What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Box integration authentication fails

    Asked by Djerum on February 02, 2017 at 09:19 PM

    Box authentication is failing. I have adminstrator rights. Please help

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    JotForm Support

    Answered by amy on February 03, 2017 at 12:50 AM

    Hi,

    Please, first of all, login to your Box.net account and then login to your Jotform account. After you login both of them, please edit your form and try to integrate it again. 

    My form and box account has been synchronised after I got a submission. So, I cannot replicate your issue. 

    Would you please clear your browser caches and try it again by following my way?

    If your problem persists, please let us know.

    Thank you.

    Kindest Regards.