What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel monthly charge

    Asked by EDUARDO ARREOLA  on February 03, 2017 at 10:32 AM

    please cancel montlhy charg to 


    eduardo arreola

    amercivan express

    xxxxxx  93009





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    JotForm Support

    Answered by Kevin_G on February 03, 2017 at 12:00 PM

    Could you please provide us your account username so we can proceed with the cancellation? 

    Also, here's a guide that will help you to downgrade your account back to the free plan: How-to-Downgrade-Subscription-Back-to-Free-Account

    We will wait for your response.