How do I get to the new jotform?

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    cultad
    Asked on February 04, 2017 at 06:11 PM

    I was using it but had problems so I switched back to the old version. Is there a way to toggle back and forth? Now I canot find the new version. Thanks.

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    John_Benson
    Answered on February 05, 2017 at 02:29 AM

    You can toggle the Form Builder version in the Account Settings page. Here's the link: https://www.jotform.com/myaccount/settings

    Hope that helps. If you have any questions, please contact us again. Thank you.

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    cultad
    Answered on February 10, 2017 at 11:00 PM

    You should make it easier to switch back and forth.

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    cultad
    Answered on February 10, 2017 at 11:03 PM

    Version 4 is checked but still old version. You need to have a big link where you can switch back and forth.

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    John_Benson
    Answered on February 11, 2017 at 04:00 AM

    You need to clear your browser cache and try it again. It should go to the version 4.0 after the cache is cleared. Here's a guide: http://www.refreshyourcache.com/en/home/

    If the issue persists, let us know so we can investigate it further.

    You can also do this, select your form and click the More drop down menu then select the Edit V4. See the image below:

    You can also toggle back to form builder version 3. Please check the image below:

    Hope that helps. If you need further assistance, please contact us again. Thank you.