What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form has been disabled.

    Asked by chrismorales on February 05, 2017 at 12:06 PM

    My form was working just fine until I created a second form. I went to 'preview' my second form and it kept saying "Form not found. This form is disabled." I checked the settings and it showed it was actually enabled... I toggled the switch a few times to see if it would fix the problem but it didn't. I deleted that second form, I had put virtually no work into it and it was just a test anyway. I went back to my first form and now this one is experiencing the same problem. How do I fix this?

    Page URL:
    https://form.jotform.com/chrismorales/rsvp

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 05, 2017 at 05:16 PM

    Looks like you deleted your second form, because only one form is listed in your account. This form is fine, it does not violate our terms of use, therefor, I have reactivated your account.

    Our phishing detector system autosuspended your form, probably due to your second form. Open a new thread if you need anything else, we will be glad to assist you.

  • Profile Image

    Answered by chrismorales on February 05, 2017 at 07:45 PM

    Yes, I deleted the second form. thank you for fixing the issue.