What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can attendees login and check their paid or remaining balance when using Square payment?

    Asked by Rhonda  on February 06, 2017 at 02:02 PM

    Using a registration form with payment option (Square), can attendees log in and check their paid or remaining balances?

    If so, would this be done through JotForm or Square site? 

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    JotForm Support

    Answered by Welvin on February 06, 2017 at 03:27 PM

    I don't think that is possible considering that users do not have the option to create their own account and link their card after the transaction is completed in the form.

    You have to inform them about the balance and that you will charge them later on. You can send them an autoresponder email with the details of their partial payment and balance.

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder