Form Views: detailed report about the current form views in the account

  • Profile Image
    paul714
    Asked on February 06, 2017 at 04:45 PM

    SEND ME REAL STATS not that BS.

    I will expect an answer ASAP and my account level reset and a refund ASAP !!

    I have attached M server stats. 

    The entire site has had less than 1,800 pages views since it was built last WEEK!

     

    SEE SEVER STATS from 1:54 PM Chicago on Feb 6, 2017

    Total pages servers only 1221 in Feb.

    STOP CHEATING US 

    STOP USING HHTP server request as your counter ... Wake UP !!!!!!! Please !!

     

    DO I need to draw you a big red arrow?

     

    FIX your MATH.

  • Profile Image
    Welvin
    Answered on February 06, 2017 at 04:51 PM

    As mentioned in the original thread, I have created a ticket on this thread and forwarded it to our developers. If there are updates, you should know it on this thread.

    I have also reset your current form views count to zero. As for the refund, I will ask this to our billing team. The payment is made through Stripe and the Premium is not available on our dashboard. I'll let you know. 

  • Profile Image
    Welvin
    Answered on February 06, 2017 at 05:12 PM

    My apologies. You are actually on the Bronze plan and I have just switched you to the Monthly Plan. If you want to go for the yearly, let us know here. A refund of $15.48 is made for your payment on January 30, 2017. 

    You have a closing balance of $30.72 USD, you can check your receipt here: https://www.jotform.com/invoice?u=paul714&id=2017-02-06_17:09:25.

    Let us know if you need anything else.