What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Recurring payments on a donation form with specified amounts

    Asked by JFedGMW on February 07, 2017 at 02:29 PM

    Now that version 4 is released, can we create a recurring payment option on a form that has specified amounts? If I understand correctly, previously you needed to select "subscription" as a payment option for recurring payments and "sell products" if you wanted to specify an amount.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 07, 2017 at 03:56 PM

    Unfortunately, you cannot have both payment types in the same form, you need to select only one of them to use in your form and this is the same in our v4 builder. 

    There's a workaround for this, but it is actually limited to some payment gateways only, you may take a look on this link where it's described how to achieve it: https://www.jotform.com/answers/1008111 

     

  • Profile Image

    Answered by JFedGMW on February 09, 2017 at 01:51 PM

    I decided to keep things simple and created a test form "Recurring Payment/Specified Amount." Here's the url:

    My plan was to create a form using the subscription feature. I only see "sell products" and "make a donation" as options. What happened to "subscription."?

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 09, 2017 at 03:30 PM

    Unfortunately "sell subscription" option is not supported with Square Integration, because their api does not yet support it.

    For now you can only "sell products" and "make a donation" with Square. 

    However you can use our other payment tools like PayPal, Stripe, Authorize.Net, Braintree or Dwolla.