What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It is possible to send uploads to dropbox instead of storing it in JotForm.

    Asked by PureWasabi on February 08, 2017 at 01:13 AM


    1. I have a paid DropBox account (Pro) so have plenty of space. So reading from these points am I still limited to 300mb for files to go to my Dropbox folder from the upload button on a form?

    2. Also is there anyway to stop the videos from being stored in my jotform account (mirrored). Just simply uploaded to Dropbox? I don't want to fill up my account in Jotform or the files count against me.


    This is a re-post of a comment on Changing the File Upload Size Limit

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    JotForm Support

    Answered by ashwin_d on February 08, 2017 at 02:11 AM

    Hello PureWasabi,

    #1. It seems that the 300 MB is the limit per file which can be uploaded from JotForm to integrated dropbox account. 

    #2. Unfortunately no. Please note that when file is uploaded in form, it is first uploaded to JotForm and then a copy of the file is sent to integrated dropbox account. It is not possible to directly upload submission to only dropbox account. 

    Please note that if you want to free up your upload storage space, you will have to delete submissions records which has file attachment. Please note that deleting a submission record will also delete the attached file as well.

    Thank you!


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    Answered by CDFarm on April 12, 2017 at 07:41 PM

    According to Dropbox, there is no limit to individual file size being uploaded as long as it doesn't exceed the amount of storage available.  So is the 300 MB limit per file a Jotform limitation?
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    JotForm Support

    Answered by ashwin_d on April 12, 2017 at 11:48 PM

    Hello CDFarm,

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1118168

    Thank you!