It is possible to send uploads to dropbox instead of storing it in JotForm.

PureWasabi
Asked on February 08, 2017 at 01:13 AM

Hi,
1. I have a paid DropBox account (Pro) so have plenty of space. So reading from these points am I still limited to 300mb for files to go to my Dropbox folder from the upload button on a form?
2. Also is there anyway to stop the videos from being stored in my jotform account (mirrored). Just simply uploaded to Dropbox? I don't want to fill up my account in Jotform or the files count against me.
thanks.

This is a re-post of a comment on Changing the File Upload Size Limit
Ashwin

Jotform Support

Answered on February 08, 2017 at 02:11 AM

Hello PureWasabi,

#1. It seems that the 300 MB is the limit per file which can be uploaded from Jotform to integrated dropbox account.

#2. Unfortunately no. Please note that when file is uploaded in form, it is first uploaded to Jotform and then a copy of the file is sent to integrated dropbox account. It is not possible to directly upload submission to only dropbox account.

Please note that if you want to free up your upload storage space, you will have to delete submissions records which has file attachment. Please note that deleting a submission record will also delete the attached file as well.

Thank you!
CDFarm
Answered on April 12, 2017 at 07:41 PM

According to Dropbox, there is no limit to individual file size being uploaded as long as it doesn't exceed the amount of storage available. So is the 300 MB limit per file a Jotform limitation?
Ashwin

Jotform Support

Answered on April 12, 2017 at 11:48 PM

Hello CDFarm,

I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1118168

Thank you!