What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I setup Pending Payment Emails on Version 4

    Asked by auburnmapto on February 08, 2017 at 12:01 PM
    Hi, I saw your fix above...can you tell me how to go about seeing email notifications on pending submissions in the new version of Jot Form?
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    JotForm Support

    Answered by Welvin on February 08, 2017 at 12:13 PM

    It's in the Additional Gateway Settings. Here's an image showing the pending payment email option:

    If you have already configured the payment integration, click the wizard and click the settings icon on top-left area to see gateway settings, see image:


    You can choose to send the notifiers only or the notifiers and autoresponder emails

    Please note that not all payment gateway has this option.