What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Stripe integration field with options formatting issue

    Asked by nckp on February 08, 2017 at 12:19 PM

    Hi Jotform!

    I recently discovered a formatting problem on our registration form linked below. In the Stripe payment field, items which have a drop-down with options cause text to cover up the thumbnail image. It wasn't a problem a few days ago, and now I can't seem to remedy this issue.

    Do you have any solutions?

    Page URL:
    https://form.jotform.com/70085552074959

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 08, 2017 at 01:35 PM

    I could not replicate the issue:

    What browser are you using? Could you share a screenshot to illustrate what you mean? First load the link to this thread in your browser: https://www.jotform.com/answers/1060492 

    Then upload the screenshot as shown on this guide: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum 

    Let us know if you need more help.

  • Profile Image

    Answered by nckp on February 08, 2017 at 01:54 PM

    Thanks - it must have been a browser issue, because I can't replicate it now either!