Integration: Allowing one more subfolder level

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    Asked on February 08, 2017 at 12:58 PM

    Is there any update on this?                                                


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    Answered on February 08, 2017 at 01:05 PM

    Our Developers post their own updates and replies on the thread itself most of the time so the old thread you replied doesn't have any updates as of yet.

    I can raise a separate feature request for you but we need to know first how exactly you want the feature to work.

    Right now, our Box integration allows 2 folders - A root folder > then a subfolder (which can be based from a field).

    Related guide: How-to-Integrate-your-Form-to-Box 

    Just get back to us with a more detailed description of what you're hoping to achieve so we know what to request to our developers.

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    Answered on February 08, 2017 at 01:54 PM

    Thank you for the reply!

    I would like each form response to create its own folder (just like how it is now), but, I would like another folder level.

    Like this:

    Instead of the integration creating a folder for form submissions at the root level, I was seeing if there is a way to create the submissions folder inside of an already existing folder. 


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    Answered on February 08, 2017 at 02:35 PM

    Ah, so instead of starting at the root level, you need the integration to start from an existing folder.

    Have you tried renaming the first folder instead?

    In a nutshell, say, I have a folder at root level named SugarBearHair Retail. Then I will set the base folder on the above screenshot as SugarBearHair Retail too. In theory, this should not create a new folder and will use that existing one.

    Can you give that a try and see if that works for you?

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    Answered on February 08, 2017 at 03:10 PM

    Okay, so I tried your suggestion and it put the submission into the "wholesale" folder. 

    However, each submission creates a new folder within "wholesale"

    Is there a way to structure it like this:

    all files > wholesale > applications > "new folder for each submission"


    current structure after your advice:

    all files > wholesale > "new folder for each submission"


    The problem with this is it will flood this folder with submissions, when we have other folder categories in there (archives, training docs, etc.). 


    I tried to put the folder path into the box integration like this

    SugarBearHair Wholesale/Applications > "Business Name" variable from jotform and got the below result: 

    not sure where these random numbers came from because I set the folder name to be a variable from the form submission. 

    I am embedding this via iframe (same issue with javascript) into our website. 

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    Answered on February 08, 2017 at 04:15 PM


    I am escalating this as a feature request, as my colleague Jim_R intended to do. You will be notified of any action or reply from our developers via this ticket.

    Thank you for your patience and apologies for the inconvenience.

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    Answered on February 08, 2017 at 05:03 PM

    Great! Thank you for your help.