Why my form is disabled?

  • Profile Image
    Asked on February 08, 2017 at 02:19 PM


    a few days ago I created a form, but now I get a notification "This form is disabled."

    I think it's some mistake, can you please fix it so I continued to use your products.


    Best regards,


  • Profile Image
    Answered on February 08, 2017 at 03:28 PM


    Your forms and account were suspended because you have created forms that violates the Terms of Use.

    You cannot use the form to capture credit card account data. This is considered a phishing method and is illegal.


    You have to comply first to the terms and remove all components on your forms that violate the terms before we can request for consideration to reactivate your account and forms.

    Let us know if still not clear.

    Thank you.