What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Nonprofit Discount Request

    Asked by sandiegopride on February 09, 2017 at 06:17 PM



    I am attempting to fill out the form to request a discount because we are a non-profit organization. The form will not let me upload our 990 document. It doesn't attach anything and wont let me go any further in the process. Can you please help me? THanks! 

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    JotForm Support

    Answered by EltonCris on February 09, 2017 at 09:05 PM

    The upload button is working fine on the form here https://www.jotform.com/nonprofit/pricing/. I am able to upload files, even multiple files.

    Could you please try it again? You can also try it on a different browser.