What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting spam error messages when I try to ask question to support

    Asked by cloudyireland on February 10, 2017 at 01:46 AM

    Annoying, as Ive just ungraded

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    JotForm Support

    Answered by owen on February 10, 2017 at 02:34 AM


    This actually happens when your login token is expired and logged out of the system automatically. So, I suggest you to make sure that you are logged in before posting responses to a thread. You can do this by opening a new tab and visiting JotForm. 

    We are sorry for the inconvenience that is caused by this. I hope this helps. 

    Please contact us again if you need any further assistance. 

    Kind Regards