I keep getting spam error messages when I try to ask question to support

Annoying, as Ive just ungraded

Hi,

This actually happens when your login token is expired and logged out of the system automatically. So, I suggest you to make sure that you are logged in before posting responses to a thread. You can do this by opening a new tab and visiting JotForm. 

We are sorry for the inconvenience that is caused by this. I hope this helps. 

Please contact us again if you need any further assistance. 

Kind Regards