What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you tell me how to remove my old logo from your system and delete notification?

    Asked by dennidavid on February 10, 2017 at 05:09 PM

    Can you tell me how to remove my old logo from your system? And can I just receive one submission to my inbox, not two?

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    JotForm Support

    Answered by EltonCris on February 10, 2017 at 06:43 PM

    You have 2 email notifications in your form with the same recipient email that's why you are receiving 2 emails per submission.

    You can delete the 2nd notification. Here's how:

    1. Edit your form in the form builder then click Settings

    2. Go to Emails

    3. Delete the notification

    If you want to remove the logo in your form, follow these steps:

    1. Click the header field in your form then its properties icon

    2. Go to Heading Image tab

    3. Click the Remove button